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Reflect, not replace: keeping a human on every critical call

Why the agents draft, check and warn — but never decide alone.

Automation that sidelines people stalls on the factory floor. Operators stop trusting it, and the first wrong call becomes the reason to switch it off for good.

The agent proposes, the person commits

Every Refmi Fabric agent produces a draft, a check or an early warning — and then waits. A planner approves the line rebalance; a merchandiser signs off the reconciled trade docs.

Trust is a feature, not an afterthought. Every suggestion carries its data source.

That single rule — reflect, not replace — is what makes the system safe enough to run in production at scale.

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From 3 hours to 60 seconds: OCR for tech packs and trade docs
Removing roughly 70% of manual data entry on day one.